1.When is FMEA most useful?
a. There is a correlation between two measured variables
b. There are a lot of special cause variations
c. A process or product is being designed or redesigned
d. There are a lot of common cause variations
2. Which is the tool used to separate the “vital few” causes to problems from the “trivial many?”
a. Cause-and-effect diagram
b. Control chart
c. Kanban diagram
d. Pareto chart
3. Which is the tool that helps sort possible reasons to a problem into useful categories?
a. Fishbone chart
b. Histogram
c. Control chart
d. Scatter diagram
4. Which is the first step of the 5S method?
a. Schedule
b. Eliminate whatever is not needed
c. Create a Scatter diagram
d. Standardize
5. What is one of the keys to using the FMEA method?
a. Have the 5S system in place
b. Have the seven basic tools of quality management completed
c. Have a cross-functional, multidisciplinary team
d. Have only common-cause variations
6. Which of the following tools is not based on statistics?
a. Histogram
b. Control chart
c. Scatter diagram
d. Fishbone chart
7. In a scattergram, if all points fall on or close to a diagonal line, what does it indicate?
a. The recorded variable is the most common cause for the defect
b. The distribution of data is within specifications
c. The variables are not correlated
d. The variables are correlated and one may be used as a predictor of the other
8. Which is not a benefit incurred from implementing the 5S method?
a. Improved safety
b. Increased employee turnover
c. Reduced cost
d. Improved employee morale
9. What can we do if no pattern emerges from a scatter diagram?
a. Separate data into different sources and use stratification
b. Add control limits to the diagram
c. Use the same data to construct a histogram
d. Remove special cause variations from the process
10. What is another name for the “fishbone chart?”
a. Pareto chart
b. Cause-and-effect diagram
c. Control chart
d. Kanban diagram
11. How many basic quality tools are there?
a. Five
b. Seven
c. Ten
d. Eleven
12. Which is the tool that allows to study how a process changes over time?
a. Fishbone chart
b. Histogram
c. Control chart
d. Scatter diagram
13. What is the purpose of the FMEA method?
a. Identify all possible errors or defects in a process or product
b. Identify correlations between variables
c. Measure frequency of occurrence of defects
d. Help build a quality work environment
14. When constructing a check sheet, what is important to consider for the data to be useful?
a. We only measure common cause variations
b. We only measure special cause variations
c. The factors measured are mutually exclusive
d. We separate the “vital few” from the “trivial many”
15. To create a scattergram, what should we do?
a. Record one variable over time
b. Record two variables in pairs of data
c. Record every possible cause to a problem
d. Compare the recorded variable to the process specifications